In salon Training Program from Jill Turnbull

is an excellent method for developing staff skills in all aspects of client communication.

Today, more than ever, communication is sophisticated and highly efficient thanks to technology such as cell phones, email, facebook and twitter. Unfortunately, this has resulted in the inability of many people in business to communicate sincerely and successfully.
The p.h. System Communication Training concept is an excellent method for developing staff skills in all aspects of client communication.
Book 1 - PERSONAL AND SALON STANDARDS: Trainer edition and Staff edition  

•    Management Introduction
•    Personal Behavior
•    Client Service – General
•    Client Service – Consultation
•    Hairdressing
•    Personal Responsibilities and Results

Book 2 - PROFESSIONAL COMMUNICATION SKILLS: Trainer edition & Staff edition

•    Understanding Clients
•    Client Consultations
•    Creating the Sale
•    Handling Client Concerns
•    Telephone Techniques

Buy set @ $29.95 plus delivery ">.
Buy set of 10 books @ $230.00 plus delivery SAVE OVER 30%